BLOG_2017_07_03_CUSTOMERS to CHEERLEADERS
CUSTOMERS to CHEERLEADERS
03 July 2017
Rolling out the red carpet for our customers!
Customers are the reason we are in business. At times we love them, at times they drive us up the wall. But if you get that relationship right and nurture it, your customers can quickly become your biggest sales and marketing team growing your business in leaps and bounds.
LEAP Member and Co-founder of Marglil, Margarita Kertes, shared the need for you to:
1. Understand what Customer Service really is
2. Discover the different types of customers and how to work with them to get the best results.
3. Find the "wow" effect and how to use it in your business
4. Manage customer complaints and redeem your business after a catasrophic customer experience.
No Excuses! Take the LEAP!