BLOG_2017_05_15_MEET KATE


15 MAY 2017

The LEAP Network salutes Kate Kinyua.

Kate Kinyua is the founder of Leah & Gibson; a gourmet food and catering company. A mouth watering enterprise determined to shift the food and dining landscape in Nairobi.

1. What distinguishes Leah & Gibson from other gourmet food and catering companies in Nairobi?
We’re a high end gourmet food company. If you are looking for Pilau or Ugali you don’t call me. If you’re looking for fried Calamari with lemon aioli or a smoked sailfish sashimi you call me.

2. What are some of the most powerful lessons you have learnt in business?
• It is quite hard to please everyone; we have a niche we feed and we’re happy to stay there.
• There will always be those who will find a reason to complain.
• Positive customer feedback is very important; it helps grow the business.
• It’s very important for me to educate my customers as to why things cost what they do.

3. What inspires your menus?
The ingredients, the event, the clients, the seasons…yes we have seasons.

4. What keeps you going?
The fact that people really love our products and I love what I do.

5. You are pretty active on your Whatsapp sharing funny and compelling updates on events, menus and delicious images. How effective is it in roping in sales?
It is quite effective especially when we had the Organic Market. Every Sunday the Whatsapp marketing really helped generate sales and gave the brand a following.

6. You are also pretty active on Facebook, how do you maximise that for your business?
We make sure we post as many photos of all the various products that we make, and also share a short and clear description of the same.

7. How effective are business referrals for your business, how would you advise others to use this system?
Business referrals have really been effective for us. Our catering business has been very successful because of word of mouth. Of course business referrals depend on the service you deliver and client satisfaction. This is the only reason we get referrals because we delivered. The secret therefore to using that system is to provide the best always, a very difficult task indeed.

8. How do you handle stubborn clients, especially the kinds who refuse to pay you after services have been rendered?
We make sure to ask for a 70% deposit before the service is rendered and we’re moving to a 100% payment upfront or before goods are released. It’s exhausting for a small business and young business to chase payments. We don’t have the cash flows to wait sometimes even a day. I have to pay all suppliers upfront, my workers etc. I was having a really hard time with one client, really sleepless nights, I even got sick and it was always the same every engagement I had. Then I read an anecdote by Richard Branson about how he fired a client. And I decided to do the same. It was wasting so much of my time. Time is the greatest resource you have. No amount of money is worth that amount of stress. Take that time and go find other clients.

9. Are any of your products available at local supermarkets, or grocers? If so, where can people buy some Leah & Gibson Honey and sauces?
Currently none, but that may change in the future. So watch this space. We mostly encourage our customers to order from us online, and then we deliver to destinations mostly within the city.

10. What’s your secret to recruiting the right staff?
I’ve not figured this out. Hahaha…it’s a challenge for all organizations big and small.

11. What advice can you give to other entrepreneurs in the catering business?
My greatest fear is to make people sick. Seriously, I get sleepless nights sweating bullets. Food is so sensitive. Last year, my cousin attended a wedding where over 200 people got some serious food poisoning. Everyone was sick! Even the bride and groom. A little hygiene goes a long way. I’m obsessed about hand washing. Even guests who enter the facility have to wash hands. Food storage at the right temperatures is extremely important. We’re in the nurturing business so let us nurture. We really are what we eat!  

12. What can we expect next from Leah & Gibson?
A high end gourmet restaurant.

Subscribe to My Newsletter




27 July | Discovering Your Business Niche: Unleashing the Path to Success

22 June | 5 Tips on How to Generate Business Ideas

25 May | You were meant to be REAL, not perfect!

27 April | Entrepreneur vs Hobbyist: Understanding the Difference

30 March | Brilliant Persistence!

23 February | Learning to Live with (and Love) Yourself

23 January | 5 Benefits of Stepping Outside Your Comfort Zone


19 December | Taking Stock

27 October | The Power (and Benefits) of Mental Discipline

29 September | 7 Techniques for Building Unshakable Self-Discipline

25 August | Go! Go! Go... on a Break!

28 July | 10 Steps that go Beyond Smart Goals

30 June | Top Ten CREATIVE Decision-Making Techniques

26 MAY | 10 Behaviors that BLOCK Happiness

22 APRIL | Top 10 Signs of Strength

24 MARCH | How's Your Joy Level at Work?

24 FEBRUARY | Are you Living in Sync with Your Values

27 JANUARY | Top Ten Powerful Questions to Ask


21 DECEMBER | Looking Back to the Future

4 NOVEMBER | Organize Yourself for Success

21 OCTOBER | Is Not Getting Enough Sleep Getting in Your Way?

7 OCTOBER | Listening Practices: TIPS & TRAPS


9 SEPTEMBER | A Seasonal Approach to Life

19 AUGUST | Giving Ourselves an A: Looking at Possibility, Not Measurement

5 AUGUST | Accessing the Power of Meaningful Work
22 JULY | Dealing with Difficult Co-Workers

8 JULY | Engagement: Are you part of the problem or the solution?

24 JUNE | Starting Over: Tips to Finding Grace in Difficult Times

10 JUNE | How Well Do You Manage Your Emotional Reactions at Work or Home?

20 MAY | Cultivating Serenity in the Workplace and Beyond

6 MAY | Employing Non-defensive Communication at Work

21 APRIL | Are limiting beliefs causing you to play small?

8 APRIL | Are you in need of an Attitude Adjustment?

18 MARCH | PLAY! When was the last time you did this?

04 MARCH | Are you missing the most important step?

18 FEBRUARY | How to Support Your Own Happiness

04 FEBRUARY | The Vulnerability of Dreams

21 JANUARY | Finding the Balance of Competing Devotions

07 JANUARY | Go from stuck to action to empowerment!


17 DECEMBER | Taking Stock

03 DECEMBER | Bounce Back: Developing Emotional Resilience

19 NOVEMBER | My Favorite Resources

05 NOVEMBER | Don't Let Fear Stop You

22 OCTOBER | Curiosity and Results: What’s the Connection?

08 OCTOBER | How well do you handle failure?

17 SEPTEMBER | Hiring a Virtual Assistant for Your Business

03 SEPTEMBER | Saving Ourselves from Self-Sabotage

20 AUGUST | How to try on-and actually get-the life of your dreams

06 AUGUST | Oh, the stories we tell ourselves!

23 JULY | Top 10 Ways to Get a Good Night's Sleep

02 JULY | How to Create and Use a Team as a Solopreneur

18 JUNE | How do you feel about change?

04 JUNE | Action is worry’s worst enemy.

21 MAY | Empower Yourself: Ask for What You Want

07 MAY | Journaling Your Way Through Crisis

23 APRIL | How to Handle Negative Emotions and Thoughts

09 APRIL | Starting Over: Tips to Finding Grace in Difficult Times

19 MARCH | From Crisis Comes Opportunity

05 MARCH | Self-Acceptance

20 FEBRUARY | The Rebel Within

20 FEBRUARY | Are You Too Cautious?

06 FEBRUARY | Burnout

06 FEBRUARY | Are You Sabotaging Yourself?

23 JANUARY | A New Look at Selfishness

23 JANUARY | How Well Do You Take Responsibility for Yourself?

9 JANUARY | 5 Tips to Help You Stay Focused on Your Goals

9 JANUARY | How Well Do You Manage Your Energy?


21 NOVEMBER | Coping with Change

21 NOVEMBER | Top 10 Ways to Cope with Transitions

7 NOVEMBER | Scare Yourself into the Life You Want

7 NOVEMBER | Ten Fears Keeping Us from What We Want

17 OCTOBER | The Business of Purpose

17 OCTOBER | How to Fulfill Your Purpose AND Make a Living

03 OCTOBER | Overwhelm

03 OCTOBER | Are you living your life on a treadmill?

19 SEPTEMBER | Accessing the Power of Gratitude

19 SEPTEMBER | How Well Do You Maintain Balance?

05 SEPTEMBER | Are your Attitudes About Money Sabotaging You?

05 SEPTEMBER | Top 10 Ways to Clean Up Your Financial Act

22 AUGUST | Being Big in Your Life

22 AUGUST | Conquer Your Fears and Empower Yourself

08 AUGUST | Accepting the Gift of Criticism

08 AUGUST | The Perfectionist Quiz

18 JULY | The Business of Frustration

18 JULY | Top 10 Myths About Owning Your Own Business

04 JULY | How to be more productive today

04 JULY | Time to Focus

20 JUNE | Creating Systems for Success

20 JUNE | Do It Now, Do It Now, Do It Now!

06 JUNE | Tending the Fences: Setting Healthy Boundaries

06 JUNE | Badges of Honor

16 May | Are you living your own life?

16 May | Mastering Your Motivation

02 May | How to Hack into Our Own Brainpower

02 May | Sucess Step 1: Set a Goal

18 April | 7 Ways to Motivate Yourself EVERY DAY

18 April | Your real goals

04 April | How well-constructed are your boundaries?

04 April | Lend a Hand

21 March | Designing the Alliance

21 March 2019 | Look for the Passion

07 March | Making "Impossible" Thinking Possible

07 March 2019 | Don't Put Your Dreams on Hold

21 February | The Power of Intention

21 February | Your Confidence Tune-Up

07 February | Introducing The WEEKLY Leap

January/February | Just Get Started

January/February | Time for a Productivity Tune-Up

03 January 2019 | Life's choices aren't all easy, but they are all yours

03 January 2019 | Your intelligence makes you invaluable

03 January 2019 | Free Organisation Tip


20 December 2018 | Are you living your own life?

20 December 2018 | Your life, Your design

06 December 2018 | Taking Action to Conquer Your Goals

06 December 2018 | Pause then Press On

15 November 2018 | Creating What You Want in Life

15 November 2018  | Brilliant Persistence

01 November 2018 | 5 Keys to Effective Communication

01 November 2018 | It's All About Them

18 October 2018 | Are You a Perfectionist?

04 October 2018 | Overwhelm-Busting Strategies

20 September 2018 | How Well Do You Manage Stress?

06 September 2018 | Playing the Inner Game to Win


20 November 2017 | Meet Alika

01 November 2017 | Self Discovery

23 October 2017 | Branding

23 October 2017 | Helping Hand

04 October 2017 | Get Business Faster

12 September 2017 | Be Relentless

06 September 2017 | Celebrate 

23 August 2017 | Meet Vered

11 August 2017 | Get Unstuck

14 July 2017 | Meet Rose

03 July 2017 | Customers to Cheerleaders

07 June 2017 | Tune Your Pitch

07 June 2017 | Meet Shruti

15 May 2017 | Saving My Soul

15 May 2017 | Meet Kate

07 May 2017 | Go Social

03 April 2017 | Meet Margarita

03 April 2017 | Investment

30 March 2017 | Vulnerability Brings Growth


24 December 2016 | Finally

22 December 2016 | The Secret

19 October 2016 | Rockin' That Power Pose

24 August 2016 | Leap of Faith